Join our team and help shape the future of ecommerce solutions for board games and trading card games.
Senior Software Engineer
$100,000 - $150,000
Location: Burlingame, CA (San Francisco Bay Area)
Type: Full-Time
Experience: Any
Industry: SaaS, Ecommerce, Software Development
About the Role
You will work directly with our leadership team to build new features, enhance existing ones, and ensure the overall stability and performance of our software. This is a unique opportunity to join a growing startup at an early stage and have a significant impact on the direction and success of the company.
Key Responsibilities
- Design, develop, and maintain key features of the Storepass platform using Node.js, React.js, Express.js, and MongoDB.
- Collaborate with the CEO and other team members to define the product roadmap and architecture.
- Ensure scalability, performance, and security across all parts of the platform.
- Identify, troubleshoot, and resolve technical issues promptly.
- Write clean, maintainable, and testable code.
- Mentor and guide junior developers as the team grows.
- Contribute to strategic decisions around product development, tech stack, and infrastructure.
Skills & Qualifications
- 4+ years of experience in software development, particularly with JavaScript frameworks.
- Proficiency with Node.js, Express.js, React.js, and MongoDB.
- Experience with Parse Platform and Docker is a plus.
- Strong understanding of RESTful API design.
- Experience with cloud infrastructure (AWS, GCP, or Azure) and CI/CD pipelines.
- Familiarity with ecommerce platforms (Shopify, BigCommerce) is a plus.
- Passion for building products from the ground up and willingness to take ownership of projects.
- Strong communication skills, capable of explaining complex technical concepts to both technical and non-technical stakeholders.
- Self-motivated and comfortable working in a fast-paced startup environment.
Preferred
- Experience with Parse Platform.
- Previous experience in ecommerce platforms like Shopify or BigCommerce.
- Interest in board games and trading card games.
Why Join Us?
- High Impact Role: Directly influence the future of our product and tech stack.
- Equity Options: Be part of our success story with stock options.
- Collaborative Environment: Work closely with a team that values creativity, hard work, and innovation.
- Professional Growth: Opportunities for leadership, skill development, and career advancement.
How to Apply
Interested in this position? Send your resume and cover letter to trent@storepass.co.
Customer Service Representative
$40,000 - $55,000
Location: Burlingame, CA (San Francisco Bay Area)
Type: Full-Time
Experience: Entry-Level
Industry: SaaS, Ecommerce, Customer Service
About the Role
Our Customer Service Representatives provide support to our customers, helping them navigate our products and resolve any issues they encounter.
Key Responsibilities
- Assist customers via email, chat, and phone.
- Resolve issues in a timely and effective manner.
- Document customer interactions and feedback.
- Collaborate with the product team to improve user experience.
Skills & Qualifications
- 1+ years of experience in customer service.
- Strong communication skills.
- Ability to learn and understand software products.
- Empathy and patience when working with customers.
- Team player with a positive attitude.
Preferred
- Previous work in tech support or SaaS environments.
- Interest in board games and trading card games.
Why Join Us?
- Supportive team environment.
- On-the-job training.
- Growth opportunities.
How to Apply
Interested in this position? Send your resume and cover letter to trent@storepass.co.